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LATEST HEADLINES



79% of complaints via TD123 resolved within few days

ABOUT 79 per cent of cases reported through Talian Darussalam 123 (TD123) had been successfully resolved within a few days, Director of the E-Government National Centre said. Continue...

Two new TD123 channels for more efficient response

FROM March 2014 until September 2016, Darussalam line 123 (TD123) managed 756,959 calls, with an average of 24,000 per month, most of which were related to public queries on electric and water services. Continue...

TD123 perkenalkan dua saluran baru

BERIBI, Rabu, 26 Oktober. - Sebagai sebahagian daripada usaha berterusan Kerajaan Kebawah Duli Yang Maha Mulia Paduka Seri Baginda Sultan dan Yang Di-Pertuan Negara Brunei Darussalam dalam meningkatkan kualiti perkhidmatan kepada orang ramai, Talian Darussalam 123 (TD123) telah memperkenalkan dua saluran baru untuk orang ramai membuat aduan atau mengemukakan pertanyaan. Continue...

Darussalam hotline introduces ‘TD123 Live Chat’ and ‘TD123 Mobile App’

THE E-Government National Centre (eGNC) of the Prime Minister’s Office announced two new channels yesterday for the public hotline, Darussalam Line 123 (TD123): the ‘TD123 Mobile App’ and the‘TD123 Live Chat’. Continue...

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