How to apply?
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Registration
New User
1. Users must submit appropriate application form in person to the appointed and registered POC for ID verification of the respective Ministry / Department.
2. All submissions will be approved and certified by the appointed and registered AO and POC.
AO / POC
1. Firstly, every Government Ministry must appoint an Authorising Officer (AO) and Point-Of-Contact (POC) officer. It is recommended to have at least 2 AOs and 2 POCs at every Departmental level. IT Department to take the lead to fulfill the AO and POC criteria.
2. A memo/letter of appointment together with the completed application form must be submitted to:
The Director
E-Government National Centre
Simpang 69-18,
Jalan E-Kerajaan,
Gadong, BE1110
Brunei Darussalam
3. You are advised to send an email on details of the appointed officers to onepass@egc.gov.bn.
4. All forms must be submitted together with photocopy of IC that has been signed by the applicant.
(OPF01 - Application Form for Ministry AO, POC and User)
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Token Replacement
Token replacement is done due to:
- Original token corrupted / faulty
- Original token lost / stolen / damaged
For lost, stolen and damaged tokens, inform the POC immediately and the Ministry POC will notify EGNC to revoke the certificate.
Replacement fee is chargeable for lost / stolen / damaged token.
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Revocation
ONEPASS Digital Certificate is revoked due to the following reasons:
- Use of Digital Certificate Discontinued
- Transferred / Resigned / Retired from the Ministry
- Death of Subscriber
Request fro Revocation using the appropriate forms available
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Amendment Request
Every ONEPASS subscriber must inform EGNC for any changes in his/her details such as:
- Unit/Department
- Office address
- Contact number
But the subscriber still remains at the respective Ministry. For those who has been transferred / resigned / retired from the Ministry. refer to Revocation.
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Renewal
Renew your ONEPASS Digital Certificate at least 3 weeks before expiry date.
