System Operator
Entry Requirements:
- OND / BDQF
level 3 / equivalent recognised qualification in IT field OR
- 3 years' experience in D.1 in any suitable position
Roles and Responsibilities:
- Carry out system back-up, restore and media back-up and housekeeping including web pages, maintenance, safety and others related to System Operations;
- Carry out monitoring and implementation of ICT asset management and network infrastructure;
- Responsible for giving instructions to System Controllers and providing their respective work schedules;
- Assist with vendor management matters related to ICT operations;
- Provide training and assistance to users in examing and keying in data to be recorded into the computer system/application as required;
- Assist the System Supervisor or the Programmer in instructing users on the use of computers and software as necessary;
- Responsible for operating and monitoring Helpdesk;
- Responsible for carrying out other tasks as directed by the Director of E-Government National Centre or their representative.
